Free Delivery
Orders over £149
Free & Instant
Click + Collect
Finance Available
Subject to Eligibility
10% Discount
For Teachers
Rated 4.7/5
Buy With Confidence
Orders over £149
Click + Collect
Subject to Eligibility
For Teachers
Buy With Confidence
We pride ourselves in offering the very best selection of musical instruments for every type of musician whilst delivering the very best service to our customers. To make your Mickleburgh experience even smoother we’ve put together some of the questions we’re asked most often.
If you need a hand with something else, we’d be happy to help. Just get in touch.
Placing an order online is simple.
When your order is completed you will receive a confirmation email, this will also act as your proof or purchase, so try and keep this email safe.
No, to shop the Mickleburgh website you do not need an online account, but creating an account means you can view all previous orders in one place, check the progress of current orders and complete future orders faster.
In stock – Good news! This means the item is in stock and can be purchased right away. The item will usually be dispatched or can be collected the next working day
In stock (backorder) – This means the item is not in stock, however, it can be purchased straight away but may be a little longer until it is delivered to you or available for collection in-store
Out of stock – If an item you are looking for is out of stock get in touch or come in store. We may be able to order the item in for you or we may already have it in our Bristol shop
We accept credit and debit card payments via Visa and Mastercard. You can also pay via PayPal or BACS. We accept cash payments in store.
All orders over £100 are delivered to you for free. You can also collect any online order from our Bristol store, free of charge. For orders under £100, delivery is priced by weight. For further information, head over to the delivery information page.
Orders will usually be dispatched the next working day and we aim to deliver online orders to mainland UK within 5 working days.
Send us an email or give us a call, we’ll be happy to help.
Yes, we’d be happy to take your order over the phone but we can’t take payments this way. If ordering over the telephone we accept BACS payments or can send a PayPal payment request.
Yes, anything brought on our website can be collect free in our Bristol store.
The best thing to do is get in touch as soon as you can, we’d love to help you get it sorted.
Yes, we make every effort to ensure consistency on prices between our shop and our website. Sometimes we offer special deals in store though so it’s worth visiting us.
The best thing to do is to either come in-store, send us an email, or give us a ring. We may be able to order it in specially for you or may have it in the shop already.
If purchasing through our website you can return your items within 10 days from the date of delivery. When purchasing in store we do not accept returns of instruments but can offer to exchange accessories and sheet music for other items or a credit note. This must be done within 14 days. Please see our terms and conditions for further details.
All our products have the following status, which is displayed on in the shop:
In stock – Good news! This means the item is in stock and can be purchased right away. The item will usually be dispatched or can be collected the next working day
In stock (backorder) – This means the item is not in stock, however, it can be purchased straight away but may be a little longer until it is delivered to you or available for collection in-store
Out of stock – If an item you are looking for is out of stock get in touch or come in store. We may be able to order the item in for you or we may already have it in our Bristol shop. To avoid disappointment, out of stock items are not shown on our website by default.
We accept credit and debit card payments via Visa and Mastercard. You can also pay via PayPal or BACS. We accept cash payments in store.
All orders over £100 are delivered to you for free.
You can also collect any online order from our Bristol store, free of charge.
For orders under £100, delivery is priced by weight.
For further information, head over to the delivery information page.
Orders will usually be dispatched the next working day and we aim to deliver online orders to mainland UK within 5 working days.
Yes, anything brought on our website can be collected free in our Bristol store.
Yes, we’d be happy to take your order over the phone, call us on 0117 970 5501
Please note we cannot take card payments this way.
If ordering over the telephone, we accept BACS payments, or we can email you an online Card payment link, or a PayPal payment request.
The best thing to do is get in touch as soon as you can, we’d love to help you get it sorted.
Yes, we make every effort to ensure consistency on prices between our shop and our website. Sometimes we offer special deals in store though so it’s worth visiting us.
We accept credit and debit card payments via Visa and Mastercard. You can also pay via PayPal or BACS. We accept cash payments in store.
The best thing to do is to either come in-store, send us an email, or give us a ring. We may be able to order it in specially for you or may have it in the shop already.
If purchasing through our website you can return your items within 10 days from the date of delivery. When purchasing in store we do not accept returns of instruments but can offer to exchange accessories and sheet music for other items or a credit note. This must be done within 14 days. Please see our terms and conditions for further details.
Yes, all products come with a one-year warranty as standard.
Some brands offer an extended guarantee, so please ask us for details.
We offer short-term hire of instruments, usually for performances. Please contact us to discuss your requirements.
We’d love to! Mickleburgh have been repairing musical instruments for over 150 years.
We offer a range of repairs to get your instrument back to its former glory and sounding amazing.
Most instrument repairs are carried out at our Bristol store. You can either bring your instrument into the shop or send it for us for a repair. Pianos may be repaired in situ, or we can organise a collection to bring it into our workshop.
Yes! We offer a range of services from tuning, restoration, servicing and can even transport larger or bulkier items instruments like pianos.
Give us a call or come in store and we’d be happy to take a look or give some advice about any instruments you are looking to sell.
We offer finance options for a number of instruments. Information on our finance options can be found here, or just get in touch to speak to one of the team.
We take measures to ensure all your information is secure and we will never share your information with anyone. To find out more, please take a look at our privacy policy.
Yes, lots! We’ve got excellent feedback from hundreds of reviews – see for yourself:
Trustpilot: https://uk.trustpilot.com/review/mickleburgh.co.uk
Google: https://search.google.com/local/reviews?placeid=ChIJeyQdFHSOcUgRtcVg0hEm4LM
A full list of our terms and conditions can be found here.
We’d be happy to help. There are a few ways you can get in touch.
You can email us: info@mickleburgh.co.uk
Give us a call on – 0117 924 1151
Visit Us… Open 6 days a week, our huge store, based in Stokes Croft, Bristol, is filled with musical instruments and accessories, spread across 4 floors. Many of the instruments you see online are available to try out in store. Our address is: 1-9 Stokes Croft, BS1 3PL Bristol, United Kingdom
Send us a message on Facebook, using the ‘Send Message’ button near the top of the page.
Our friendly, knowledgeable staff will be happy to assist you
Mickleburgh is an independent music shop in Bristol, one of the biggest in the UK, bringing you the best value instruments and accessories.
Proud of our expertise and quality customer service. Find out more
Mickleburgh Limited
1-9 Stokes Croft, Bristol, BS1 3PL
Registration Number: 454100
Mickleburgh Ltd is acting as a credit broker offering finance products from Omni Capital Retail Finance Limited.
Mickleburgh Ltd is authorised and regulated by the Financial Conduct Authority, registration number 454100. Credit is subject to status.
