Free Delivery
ALL orders over £149
Free & Instant
Click + Collect
Finance Available
Subject to Eligibility
Rated 4.8/5
Buy With Confidence
ALL orders over £149
Click + Collect
Subject to Eligibility
Buy With Confidence
All orders over £150, regardless of weight, are eligible for Free Standard Delivery!
Your order can be collected 6 days a week, during our normal shop opening hours from our Bristol store.
Items in stock will be available almost immediately for collection but please await a confirmation email before collecting your order to ensure stock is correct.
For back orders please contact us on 0117 9241151 regarding availability dates, as these differ per supplier.
Please note:
Standard delivery will take 3-5 working days for medium and large items. Standard delivery for medium items are sent via Royal Mail Tracked 48. Fast delivery for medium and large items are sent via Fedex. Standard delivery for large items are sent via the most appropriate service.
Orders are processed Monday to Friday 9am-5pm. Orders placed on Saturday or Sunday will be despatched on Monday, unless it is a bank holiday. If you require delivery on a certain date then please do not hesitate to give us a call on 0117 9241151 and we will do our best to accommodate your request.
Please note these details are for UK delivery only, non-mainland orders may take longer and/or incur an additional charge. For non UK mainland orders please contact us before purchasing online.
Please refer to the table below for full details.
| Shipping Type | Location | Shipping Price | Info | Service | Extra Info |
|---|---|---|---|---|---|
| Acoustic Piano Delivery | UK | £0.00 | Usually 2-3 weeks for products in stock, depending on location. Extra charges will apply to remote areas, difficult access and properties with >3 steps. Please call us on 0117 9705501 for more information. | Specialist Piano Delivery Team | Extra charges will apply to remote areas, difficult access and properties with >3 steps. Please call us on 0117 9705501 for more information. |
| Digital Piano Assembly & Delivery Included. (Only available on these models, free of charge: Yamaha CLP885, NU1X, CLP765GP, CLP865GP, Kawai NV5S, NV10S, CA901) | UK Mainland | £0.00 | We will contact you with a delivery date once your order has been placed. Please contact us for an estimated delivery time frame as this depends on model and area. Extra charges may apply for remote areas, difficult access and properties with >3 steps. Please call us on 0117 9705501 for more information. | Specialist Piano Delivery Team | We provide delivery of these digital pianos assembled, free of charge. We will contact you with a delivery date once your order has been placed. Please contact us for an estimated delivery time frame as this depends on model and area. Delivery will be made by a professional piano delivery team, and your new piano will be delivered into the place of your choice in your home. Extra charges may apply for remote areas, difficult access and properties with >3 steps. Please call us on 0117 9705501 for more information. |
| Yamaha CLP875 | UK Mainland | £180.00 | Yamaha Optional Premium Delivery | Yamaha Premium Delivery is optional on this model. Premium delivery includes delivery of your CLP875, “ready to play”, installation and removal of all packaging. | |
| Digital Piano Local Assembly & Delivery | Local Postcodes (BS, BA, SN, GL) | £100.00 | Digital Piano Local Assembly & Delivery. We have our own transport department who will assemble and deliver your digital piano into your room of choice. We will also check the piano to ensure all is working properly and recycle all the packaging so you don’t need to. If you live outside of our local postcodes then please call us for a quote to delivery your digital piano assembled. | Specialist Piano Delivery Team | |
| Digital Piano Boxed Delivery | UK Mainland | £0.00 | Digital Pianos delivered in a box for self-assembly. Usually within 1-2 working days for products in stock. | Fedex/TNT Next Working Day Service (not guaranteed) | Delivery boxed for self assembly. We will contact you to organise a specific day for delivery, usually between 2-3 weeks. |
| Large Item, Standard Delivery, Order Value Under £149 | UK, NI | £15.00 | Due to the awkward shape of these items, a fast service might be unavailable, please do enquire for more info on our postal services for these items. Courier used may differ. | Dependent on item and Location. | Due to the awkward shape of these items, a fast service might be unavailable, please do enquire for more info on our postal services for these items. Courier used may differ. |
| Large Item, Fast Delivery, Order Value Over £149 | UK Mainland | £0.00 | FREE & FAST Courier (Fedex) | Fedex/TNT Next Working Day Service (not guaranteed) | Usually delivered next working day if order placed before midday. Not guaranteed. |
| Large Item, Standard Delivery, Order Value Over £149 | NI | £0.00 | Standard Delivery (5-7 Days) Larger items sent to Northern Irelend may take up to 7 working days to be delivered. | Dependent on item | |
| Medium Item, Standard Delivery, Order Value Under £149 | UK, NI | £4.99 | Standard Delivery (Royal Mail Tracked 48) | Royal Mail | Usually delivered within 3 working days of placing order. |
| Medium Item, Fast Delivery, Order Value Under £149 | UK Mainland only | £15.00 | Fast Courier Delivery (Fedex) | Fedex/TNT Next Working Day Service (not guaranteed) | Usually delivered next working day if order placed before midday. Not guaranteed. |
| Medium Item, Standard Delivery, Order Value Over £149 | UK, NI | £0.00 | Standard Delivery (Royal Mail Tracked 48) | Royal Mail Tracked 48 | Usually delivered within 3 working days of placing order. |
| Sheet Music, Order Value Under £50 | UK, NI | £4.99 | Standard Delivery (Royal Mail Tracked 48) | Royal Mail Tracked 48 | Usually delivered within 3 working days of placing order. |
| Sheet Music, Order Value Over £50 | UK, NI | £0.00 | Standard Delivery (Royal Mail Tracked 48) | Royal Mail Tracked 48 | Usually delivered within 3 working days of placing order. |
Acoustic Pianos are delivered free of charge to mainland Great Britain but there will be additional charges for more remote places such as Northern Scotland and more difficult jobs such as up and down stairs etc.
Digital Pianos ordered online will usually be delivered in a box for self assembly. We use a courier for this service so can not specify a time, and they are not contracted to carry the item up or down stairs.
If you would like our transport department to organise delivery of your piano assembled and into your home at a specific time then please call us to place the order.
Please feel free to call us to discuss your delivery options on 0117 9241151.
Orders are processed Monday to Friday 9am-5pm. Orders placed on Saturday or Sunday will be despatched on Monday, unless it is a bank holiday. We check over all the instruments before sending them out excluding boxed electronics, so in some cases it may be up to 48 hours before it is despatched. If you require quick delivery please do not hesitate to call us on 0117 9241151 and we will do our best to accommodate.
Relocating premises
Please note that although our website is still open for orders, they will not be dispatched until week commencing 10th November.
Click & Collect items will be available to collect from our new address from 12th November.
We’re sorry for any inconvenience this causes.